Privacy Policy
When you make a reservation through the Travocity website or its partner sites, you need to provide information about the main traveler, including their name, address, phone number, and email. Furthermore, you must supply the names and birth dates of every person traveling. We will use this data to process your reservation. Moreover, your name and travel information will be shared with the airline where the tickets are acquired. Be aware that your information might also be shared with certain government agencies as mandated by legal requirements.
As part of the booking transaction, we will collect your payment details, including your credit card details. Travocity will only use this information to gain payment for services rendered, and your credit card details will be removed from our servers. We will occasionally contact you via telephone to confirm these details. Travocity will never request your payment details via e-mail, and we urge you not to send such information via e-mail and to use our secure payment portal to enter your credit card details.
The personal data you provide through this website will be utilized as outlined in our privacy policy.
We might utilize your personal data for the following reasons:
Enhancing your web experience by customizing the website.
Allowing you to access the features and services offered on the site.
Delivering the services you have requested via our website.
Issuing invoices and statements to you and managing the collection of payments.
Notifying you via email about updates you have opted to receive.
Sending you our newsletter and other pertinent business news that you have agreed to receive through email or other channels (you can opt-out of marketing messages at any time).
Addressing questions and complaints made by or concerning you regarding the website.
Maintaining the security of the website and safeguarding against fraudulent activities.
Travocity will never share your personal information with external parties without your explicit consent.
All financial operations on our website are processed through our payment service provider. We will only share information to the extent needed to facilitate payment processing made on our website, issuing refunds, and handling inquiries related to these payments and refunds.
Any personal data submitted online is secured using Secure Socket Layer (SSL) technology, along with password protection and firewall safeguards.
Nevertheless, given the fundamental characteristics of the Internet, we cannot assure the complete security of data transmitted online.
It is your duty to maintain the confidentiality of your password and account information. We will never request your password, except during your login to the website.
The General Data Protection Regulation is a regulation in European Union law that seeks to protect the privacy of all citizens of the European Union and is centrally targeted towards protecting and giving control to individuals over their data.
Following this law, we at Travocity UK allow our customers to request, retrieve or be enlightened about what their information is used for.
Suppose you wish to request subject access to inform us that you have changed your mind about our access to your personal information. In that case, you can request a copy of the information we have gathered on you, ask for the erasure of your information or request to restrict our access to your information in the future. To do this, you can use the following link or request via our Help Centre.